Constálica is committed to improving satisfaction and exceeding the expectations of its customers and employees, with the aim of asserting its technological, innovative and unique capacity, while remaining a prestigious entity and supplier of services and products of recognized quality.
To this end, Constálica's management declares its commitment to ensuring:
- The quality of the products and services provided meets the needs and expectations of internal and external customers;
- Analyzing complaints and non-conformity reports with a view to improving performance, solving or preventing problems in order to eliminate them;
- The permanent concern to innovate its products and exercise good professional practice, in accordance with contractual requirements, legislation, regulations, recommendations and standards applicable to the activity;A manutenção e melhoria contínua de um Sistema de Gestão que cumpra de forma eficaz os requisitos da norma NP EN ISO 9001 e EN 1090;
- Increasing productivity by innovating and optimizing processes and modernizing facilities and equipment;
- Cooperation and collaboration with suppliers, organizations and external entities.
- The sustained and positive evolution of the company's strategic, quantitative, productive, commercial and financial indicators;
- The application of all legislation and other regulations, and where there is no legislation, promoting actions and acting to influence clients and partners to develop and implement best practices;
- Protecting the environment, improving efficiency and reducing energy consumption.
- Working with suppliers to ensure a high level of consistency in the services provided on behalf of Constálica with regard to health, safety and the environment.